Property Management During the COVID-19 Pandemic
COVID-19, also referred to as the novel coronavirus, continues to impact life as we know it in New Jersey and the United States as a whole. Many employees are working from home, restaurants have closed, concerts and shows have been postponed or cancelled, and so on. With disruptions all across the world due to the novel coronavirus pandemic, property managers need to properly address their tenants’ concerns during this time. Below are some helpful tips for landlords in regards to property management during the coronavirus pandemic as well as continuing operations during this time of social distancing.
Establish Hygiene Protocols and Keep Common Areas Clean
Provide signage and information to tenants about how to sanitize their home and take proper precautions to disinfect their living space. The Centers for Disease Control and Prevention (CDC) recommends cleaning and disinfecting frequently touched surfaces daily such as door handles, elevator buttons, and railings. High-traffic areas, such as the lobby or courtyard, should be cleaned frequently. You can also take the extra step to supply hand sanitizer at any main entrances.
Communicate to Your Tenants
It’s important to be proactive when it comes to sharing information with your tenants regarding COVID-19 updates. Maintain clear and frequent communication with your tenants. Many people fear the unknown, so make sure you are communicating openly to those residing in your dwelling. Advise anyone who may feel sick to limit face-to-face contact and seek immediate medical help.
Share Coronavirus Updates from Trustworthy Sources
Stay informed and share accurate knowledge. Paying attention to trustworthy sources of information and sharing the necessary resources to your tenants in emails and messages can help them better understand the situation as it evolves and ultimately diminishes. One of the necessary COVID-19 documents you can share with your tenants is the detailed planning guide to get your home ready for coronavirus, offered by the CDC.1
There are going to be challenges in property management during the novel coronavirus pandemic and this time of social distancing. However, when landlords and property managers take the necessary steps to be proactive, we can continue operations and flatten the curve. As the coronavirus outbreak continues to affect daily life, it’s important to be prepared day in and day out when it comes to addressing any concerns your tenants may have.
Tverdov Housing is a Central New Jersey real estate company specializing in property management, brokerage, and construction project management for residential properties in Middlesex, Somerset, and Union County. For more information on property management and property maintenance services in New Jersey, contact our professionals today.